Frequently Asked Questions

You may find the following FAQs helpful. Please contact the MAEP team if your question is not addressed.



I am receiving summary emails even though I have already completed my report for a case – why is this?

This means the assessment for this case is still is open. Though you have enough feedback for a report, it may be useful to leave a case open if you’re still awaiting some responses and would like to add these to your report. The system will continue to send reminders to non-responders. If you want to refresh your report with late feedback, or close the assessment, contact the MAEP team.


I’ve forgotten my log in details

You can reset your password from the Login page – click ‘Forgotten password?’ and follow the instructions to reset. An email will be sent to the email address you have registered on MAEP.

If you’ve forgotten your username, this is typically the same as your email address. If you need a reminder, or would like to change your username, please contact the MAEP team.


How many reports can I generate as a member of MAEP? 

You can generate as many Case Reports as you wish, and up to six Cumulative Reports, within your 5-year membership term.


How many feedback responses do I need before I can request my report to be generated?

We recommend that you collect at least two responses for Case Reports.

For a Cumulative Report, at least 4 responses across all the cases entered on the system are required.

For both reports, this is alongside completing your self-assessment. If collecting the above amount of responses is not achievable, please contact the MAEP team. 


From whom should I obtain feedback?

In the majority of cases, participants may only wish to request feedback from solicitors and barristers from the parties instructing you. If your report has been disclosed to other parties involved in the case, you may also wish to seek further feedback from that side’s instructing solicitors, barrister(s), and any expert instructed by them.

If your MAEP report is read by the judge or if you give oral evidence, feedback may also be requested from the judge. Judges in the family courts are expected to provide feedback to experts and may comment on experts and their reports in their judgements. MAEP will enable them to provide structured feedback.


When should I obtain feedback?

You should seek feedback when the case is concluded. In a civil case where a report has been sought at the pre-action stage and proceedings are not issued, it is when the decision is taken not to issue proceedings. In a civil case which is discontinued or which settles without going to trial it is following discontinuation or settlement. If the case goes to trial, feedback may be requested at any point once the proceedings have concluded.

As it may be a while before you have completed cases about which to obtain feedback, you may consider seeking feedback about cases completed in the few months prior to your registration in the scheme.


Will feedback be sought from the subjects of reports?

At present, feedback will only be collected from other professionals involved in the case. For those wishing to access the subject’s perspective independently, a medico-legal questionnaire is available online from the Royal College of Psychiatrist’s Private and Independent Practice Special Interest Group (under ‘Resources’).


Which types of cases can I use MAEP for?

MAEP can be used to assess performance as an expert in all courts and tribunals and in other circumstances where expert psychiatric evidence is needed to resolve disputes (e.g. civil, criminal, family, employment tribunals and coronial cases). The tool is suitable for cases that are settled or do not proceed to trial, as well as those that go to trial.


How long does the MAEP process take?

The MAEP process per case will only last as long as it takes for the different people involved in the proceedings to submit their feedback. Reports can then be produced within one working day when all feedback has been received.


Could unfair criticism from one person skew my results?

A number of people involved in the case will complete the assessments and their responses are aggregated so that negative responses from one person will not greatly affect the mean scores. Please be aware that we do not share individual responses with participants.

If experts nominate several people for feedback, they will be able to download their feedback on a case by case basis. This means that they will know to which specific case the free text comments relate. The qualitative feedback can complement your numerical scores and offer additional insight into your strengths and areas for development. The experience from other multi-source feedback tools which use free text is that participants find this component of the assessment valuable and encouraging. 


With whom should I share my report?

Firstly, you should take time yourself to reflect on what you can learn from the report. After that, the best setting to discuss your report is with your peer group and in your appraisal meeting. You may also want to say that you participate in MAEP on your CV and in any expert witness register.


What should I do if I am concerned about my results?

Discuss any concerns with the colleague who is conducting your appraisal, with your peer group, or with another trusted colleague or mentor. 

Please remember that MAEP is not an examination; there is no pass or fail, and the process is designed to enable you to reflect on and improve your practice.


Could the results affect my revalidation?

There is no ‘pass’ or ‘fail’ in MAEP.  The inclusion of multi-source feedback in revalidation procedures is to encourage reflective practice, and to ensure that doctors are engaged in a process of identifying areas for improvement. 


What if I enrol and do not complete the process?

If you wish to withdraw from MAEP, please contact the team within 30 days of registration and we will offer you a full refund as long as you have not activated your account.



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