Dear NAME
I am inviting you to provide feedback as part of my participation in a 360 multi-source assessment process. I am taking part in this to collect feedback on
the quality of the work I provide as a Care Coordinator.
The MSAN 360 assessment is run by the Royal College of Psychiatrists Centre for Quality Improvement. The process gathers feedback from a range of people
who are affected by my work. This includes colleagues, other members of the clinical team, administrative and management staff and patients.
Your participation is voluntary and your responses are confidential.
You are one of many service users that I have invited to provide feedback and I would be grateful if you could complete the attached questionnaire within
the next 10 days. It should take about 10-15 minutes. When you have completed it, please post it back in the envelope provided.
The questionnaire goes directly to the Royal College of Psychiatrists and I will receive a summary of the grouped responses. I will not see the
questionnaire that you have completed.
Please be completely frank when completing the form. I am participating in this assessment process because I am seeking honest feedback about my
performance. This will help me to understand what my strengths are and to identify any issues on which I need to work.
If completing the questionnaire makes you anxious or brings up any unwanted feelings,
please contact your nurse or call PLEASE INSERT DETAILS HERE for support.
Many thanks for your help